What is the procedure to modify the order?
You can modify your order before we have shipped you order by either calling or writing to us. However if you want to cancel your order, you need to intimate us one day before the agreed upon delivery date.
What is the procedure for cancelling an existing order ?
Once delivered, it can not be cancelled. You can cancel your order till one day before the agreed date of delivery without any extra cost. You can place cancellation request by mailing us or calling us.
Can I return few items or entire order If I do not like items at the time of delivery ?
If accepted by you or your representative (anyone receiving order on your behalf) at the time of delivery, nothing will be returned later. Only items with major defects or non functionality will be taken back. No item will be taken back on the basis of dimensions as all the dimensions are mentioned on the website and customer is very well aware of the dimensions before placing an order. However, some genuine issues can be discussed over a call and we might take items back but only if pointed out at the time of delivery. Once our team leaves the premises, such issues will not be entertained.